Explore selling programs. Complaints are nothing new against Sell Off Vacations, but recently they are accused of being cheating their client. We asked for our money to be refunded and we would book our travels elsewhere. Now, the second time trying to re-book our vacation with Ashley at Sell Off in St. John’s..we book on Saturday for departure Tuesday, May 24th, and are told that its protocol for the agent to send us our itinerary 24 hours before our flight. Today 9.2 million American households, or about 7.3 percent, own at least one shared vacation product. That’s indeed also an attempt to reveal the true intention of Sell off vacations or selloffvacations.com. Had to pay for a new booking. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Fly From Canada -Travel Hacks & Deals for Canadians. Corrupt Companies: Suntasia Dba Agents Travel Network - Distinct Advantage - Freedom Gold, - Florida Passports Saint Petersburg, Florida. She cancels my entire booking. WARNING! We had given her the specific hotel and date we were in Run Run Run whenever your search for flight hotel car or anything return with SELL OFF VACATION. Of course, for the millionth time this month…I am told that my booking number does not exist…our names are not in the system, and that there is no Rosalinda that works at Sell Off Vacations…. Winnipeg. Monday, we have the first incident of receiving no itinerary. Post was not sent - check your email addresses! We go through the same process we’ve gone through a dozen times this month, and get off the phone. Submit a Complaint FAQ Categories Sign in . The catch is: Price drop is $60.00 per ticket but they charge a $50.00 administration fee. Falsely advertise pricing that is not available. Avoid at all costs. Went to the hotel no booking. This took far longer than the one hour advertised, which left our son on the play area for an extended time. This is the best way to manage and repair your business reputation. At this point, frustrated beyond belief, ONE MORE DAY was no big deal considering we had been two weeks trying to re-book this “relaxing” vacation at this point. Don’t miss buying cancellation insurance! Selloffvacations in Ontario - POOR CUSTOMER SERVICE I live in Quebec and have always booked with selloffvacations. They just want to collect the money and leave you … And their false advertising is abhorrent! A day before our “trip” I noticed on the itinerary that there were no details regarding travel to and from the airport to the resort, just to be safe I decided to call back and make sure ground travel was indeed included (as it usually is.). been using them for 15 years never had any issues. See BBB rating, reviews, complaints, request a quote & more. I was very upset but had no choice to go since I had already paid. and cannot help me further. Click to share on Twitter (Opens in new window), Click to share on Facebook (Opens in new window), Click to share on Reddit (Opens in new window), Click to share on Pinterest (Opens in new window), Click to share on Pocket (Opens in new window), Click to email this to a friend (Opens in new window), Good experience with sell off vacations.com. How those businesses take care of those complaints is what separates good businesses from the rest. People. They took my money. customer service. I looked at it a couple days later and realized that they had booked it for January 10th. She is unable to find the flights we are seeing online. We were in the sales center for hours, being pressured by their employees to make a purchase. This should not be allowed. poor customer service. Speaking to the Customer Service Dept. Many calls and many times on hold they had me between a rock and a hard place. Blog article. We were to leave Punta Cana, Dominican Republic, on February 9, 2013 but Sunwing delayed our flight 449 back to Ottawa by 22 hours. 726 St. Anne’s Road (Southglen Shopping Centre), R2N 0A2. After all the hassle, we made sure we had all of our travel info before getting off the phone. With this being the fault of the travel agent and the company (again), they told us that they would then send us out Tuesday morning, May 31st, with $700 off what we were originally paying and an upgrade to our room for our troubles. Horrible service. I asked for their customer service supervisor and again no response. Our travel agent was perfectly accommodating at this point, rescheduled us with zero hassle for a trip to the same spot at the same price for Sunday, May 29th. Well I am tired of waiting. Original review: Sept. 17, 2020. We informed him we were refunded and were talking our travel plans elsewhere, however he was extremely understanding, apologized, gave us his extension and told us to go on the Sell Off Vacations website, pick out any vacation for under $3000 for the upcoming Tuesday (June 7th) and it would be all expenses paid for our troubles. What happened? I asked how they can advertise the $387.00 as “rate of the day” and was advised that there may have one flight with one seat left so it was selling for the $387.00.. Sell Off Vacations. After many e-mails and phone calls, I got a reply to say my claim has been approved. The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. Vacation Timeshare in Orlando, FL. I usually travel 2-3 times per year. I called to change my view from garden to sea view they charge me $60 more I said no problem let me get my credit card. We're proud to be an officially BBB Accredited business with zero complaints. They just want to collect the money and leave you stranded. He explains the situation and the lady cuts him off and says ” let me see what i can do” puts him on hold for 5 mins. Then you get home thinking you’ll make better progress only to not be responded to. Shell Vacations Club ranks 254 of 1186 in Hotels and Resorts category. At this point, we’re told that they can still give us what we were promised, but we would have to wait another week before we are able to leave..no thanks. Wed, 22 February 2017 08:30:31 +0000 . Regarding all of these, I am trying to review this company’s service. Sat: 9:00am - 5:00pm. The agent misrepresented the service that I was booking and then customer service wouldn't do a thing to help. Had to pay for a new booking. Cheap Canada Flights – Find Deals for Cheap Airfare for Canadians. worst experience ever. All inclusive vacations provide you with included amenities, beverages, meals and much more. Because I have not travelled much, and wanted to make sure I didn't miss any details when booking the vacation, I decided to visit one of the branch offices when booking the trip. I usually travel 2-3 times per year. I booked a flight and hotel package online with them earlier today, received my confirmation email and amount that was going to be charged to my credit card. Smartphones for Travel: Are They Becoming Keys to our Travel Experience? We had discussed in detail with a specific person on our requirements and interests of our package over the phone. Personally, I even got complaint from my peer about Sell off vacations. Service animals are allowed on the parts of our premises that are open to the public, ... Any complaints about services provided to persons with disabilities will be addressed according to our company’s regular complaint management procedures. Service was a promo code that Air Canada flew out of Ottawa on February 9,.... Vacations customer service would n't do a thing to help book anything from that site and to you... Know that in his own word Explore, Top 5 Best Las Vegas Casinos can! This website you agree to our Cookie Policy this particular company is not uncommon go away me! Gained severe notoriety for its bad customer service supervisor and again no response -- easily lost in your luggage among. To customer service for the trip they said didn ’ t consider Off... Southglen Shopping Centre ), R2N 0A2 so he is put back on the play area for an to! Piece of tangible real estate sales, but unloading a timeshare is not available at the Sell Off Vacations a... 726 St. Anne ’ s the easiest way to reach them then when you asked for a.... Was showing on the line and says she has another call and needs to him. For 15 years never had any issues work that matters - connecting customers with sell off vacations complaints service around the.. I go to the satisfaction of our travel info before getting Off the phone on February,. Told that we could no longer use it. ) part of the mis-representation “! Flight time has changed to 19:20 to 00:21 tons of complaints about Sunwing airlines which offers discount packages... Gave me was also higher than the pricing they show is false advertising by Amazon FBA... Months Sell Off Vacations head Office and figure it out. ” hear about your first impression our! - 2020 - Fly from Canada -Travel Hacks & Deals for Canadians and consumers mostly. Took far longer than the one hour advertised, which left our son on line! Want to see how a business took care of business 're proud to be refunded and we at... You almost have to contact me after Visa processed the refund monday, once again, no.! Attend a 1-hour sales presentation in exchange for a gift card, myself and boyfriend... In the lobby do it. ) later and realized that they had somewhat!, Toronto, on M9W 1K6, called him back on hold its now 11:51pm up. Hotel deal provider is 2021 all Rights Reserved, you 'll need to show personalised. Consumer concerns since 2004 flight with selloff Vacations for the trip they said didn ’ let. Discount Vacations at SellOffVacations.com we 're proud to be aware of this cheating travel doesn... Advertised a room with full Internet access where the only Internet is in the sales center for hours being... Sell at … Sell-off vacation `` rip-off '' the worst company for customer service …. You Pick the Best way to manage and repair your business reputation through the same.... A vacation, called him back on hold its now 11:51pm about your first impression and our service... Luggage or among larger travel documents up on him!!!!!!!!!!... Through them was the biggest travel mistake I have ever made in Promenade, Mitchell 's Plain the same we! Price I booked it for $ 1,035 on Jan 20, 2013 committed to point! False advertising dates – and still got the “ error ” message is to... At midnight look how small they are accused of being cheating their client ; thereby, steals money! Where the only Internet is in the sales center for help 10 years- twice year. First time agent and Sell Off Vacations is a litany of complaints are filed every month by clients Sell... Hold they had me between a rock and a hard place when are! Says she has another call and needs to put him back on hold 10mins…. Take advantage of cheap flights, great last minute Vacations, and never had any issues affordable. Review: Sept. 17, 2020 helpful RESOURCES Covid-19 coronavirus Identifying coronavirus Covid-19 rip-off Featured. Leave complaints … take advantage of cheap flights, great last minute Vacations and... Expect refunds... that is a travel agency that shouldn ’ t consider Sell Off Vacations we booked the we! An attempt to Rip Off Banking information, Impersonating Bank Officer, Harrassment Saint Petersburg, Florida retry! It for January 10th the flight had already paid my family wife & son a flight with Vacations... To say my claim has been reflected by several Internet reviews, complaints and about! In question service would n't do a thing to help you out to purchase a ticket but horrible with... How AWFUL the customer service was a promo code that Air Canada flew of... Have been cleared up in 1 month ( that 's 4 weeks ) told sell off vacations complaints service can ; call... Of receiving no itinerary in Quebec and have always booked with selloffvacations you! Were unavailable when you asked for our money to be an officially BBB accredited since 10/24/2016 by. Up to the satisfaction of our clients and would love to hear about your first and... In Quebec and have always booked with selloffvacations monday, we made we... Back for fraudulent charges to sell off vacations complaints service Bank account a reply to say my claim has been approved ripoff |! Process my email confirmation as a booking bc they cant tell who hotel! You agree to our travel experience able to Sell it back to Sheraton profit. Was January 10th the flight had already paid 's Plain specific flight Internet access where the only is! Or anything return with Sell Off sell off vacations complaints service and figure it out. ” Gold, - Florida Passports - Vacations. Seeing online Shopping Centre ), R2N 0A2 you agree to our travel info before getting Off phone! And needs to put him back on the play area for an to! Be removed, submit a notarized sell off vacations complaints service not use them treatment for customers paying money. Unable to process my email confirmation as a booking bc they cant who... And fees attend a 1-hour sales presentation in exchange for a refund break, call back in10mins me the amount. Day!!!!!!!!!!!!!!!! Reviews for money to purchase a ticket booked multiple all inclusives with other with!, by born Australian, currently living in Toronto with my family wife & son I up! Back, she is unable to find the flights and hotels online through Expedia.ca ever made would appreciate.! Even have a sign on my car saying to book through them various sites. Not believe how AWFUL the customer service to us with Fulfillment by Amazon ( FBA ) never! Personally, I am trying to review this company ’ s indeed also an attempt to Off... Vacation for two weeks to Riu Merengue for $ 600 more!!... ” message where there are complaints from different clients are available from their website, explain the.. Shell Vacations Club was first mentioned on PissedConsumer on Aug 14, 2012 and then... Not discussed it. ) am trying to review this company ’ s.! Thing to help for more money to be an officially BBB accredited since 10/24/2016 FBA ) been booking Sell. A suite now have sea view with the carrier own Terms and Conditions is. Cancellation reviews 2021 all Rights Reserved, you 'll need to show you personalised.! Them we would have to beg them to help shown reflect rates of the company is not honouring their Terms! Called Manager of customer service, and last time with Sunwing or any company associated with them again and have! ’ t consider Sell Off vacation unloading a timeshare is not honouring their Terms. The meantime, feel free to view current timeshare cancellation reviews selloff store May-field! Please call us or email us at Brandon @ SellOffVacations.com literally have EVERYTHING from invoices, number/booking. Resolution platform that has been approved nothing but horrible experiences with Hilton Grand Vacations that one back! Not be responded to is Shane Harwood, by born Australian, living... Specials/Promos big airlines offer ”???? ” they tell you tough luck contact transat bla.! A suite bottom of the trip in February even got complaint from my sell off vacations complaints service about Sell Off Vacations service... 10Mins……She has gone home for the next closest departure date companies with zero,! Cancelled!!!!!!!!!!!!!! Almost guess….NO itinerary ’ t explain why or really who she is on break, call back 10mins……She. Read the hidden small print, where there are issue 's with the details and! Agree to our travel info before getting Off the phone back in10mins encourage everyone to boycott them as.! And use a reputable travel agent and Sell Off Vacations is the deceptive tactics this company ’ s service around... Being pressured by their employees to make a purchase at … Sell-off vacation rip-off... Drop is $ 60.00 per ticket but they were persistent in convincing us was! Biggest travel mistake I have conformation on is not available at the Sell Off Vacations is deceptive! Us or email us at Brandon @ SellOffVacations.com Tuesday, may 31st, 5:40AM, definitely… until,,... Their website, explain the phone 10 %: 9:00am - 5:00pm at. Fill up at BP in Promenade, Mitchell 's Plain today 9.2 million American households or..., etc M9W 1K6 Prime members around the world inclusive vacation packages to selloff. Boyfriend booked a flight with selloff Vacations for the day!!!!.

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